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V8 series Error HKFAQ000119

date: 2022/4/22

"Receive timeout"

This error may be displayed on the configuration software V-SFT when data is transferred.
Possible causes and solutions are given below.

 

[When the transfer cable "USB" is used]

<Causes>

The USB ladder transfer function is being used but the following action is not taken (TS/V8 series only).

  1. The Main Menu screen is not displayed.

  2. "Ladder Transfer Setting" is not offline.

<Solutions>

  1. Display the Main Menu screen.
    (Ladder communication is enabled on the RUN screen only.)

  2. Open "Ladder Transfer Setting" and press [OFFLINE].
    The screen changes as follows when [OFFLINE] is pressed.

 

[When the transfer cable "Ethernet" is used]

<Causes>

  1. The LAN cable is not connected.

  2. "Disconnect" is displayed at the bottom left of the Main Menu → Ethernet screen.

    V8series|Receive timeout
  3. The IP address set on the [Transfer]→[Communication Setting] dialog is not consistent with the IP address of the TSi/V series.

  4. The PC and the TSi/V series are not on the same network.

<Solutions>

  1. Check if the LAN cable is connected to the LAN connector correctly.

  2. "Disconnect" displayed at the bottom left of the Main Menu → Ethernet screen must be changed to "Connect".
    V8series|Receive timeout
    • Depending on whether the hub is used or not, the cable type to use varies.
      Check the cable in use.
      - With hub: Straight cable
      - Without hub: Cross cable

    • When a hub is used, check the LED that indicates the hub link condition.
      If not lit, check the cable, and insert it into another empty port on the hub.

    • Turn on the hub again.

    • Check for errors in setting, such as exchanged data between the subnet mask and default gateway of the TSi/V series.

       

  3. Check the IP address of the TSi/V series on the Main Menu → Ethernet screen, and set it on the [Transfer]→[Communication Setting] dialog.



  4. Check a ping from the PC to the TSi/V series.
    If not pinged, check the IP addresses of the PC and the TSi/V series.

    Example: When checking or changing the IP address of the PC