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V10/V9 series Operation Troubles HKFAQ000015

date: 2021/7/7

The POWER LED does not light up or flashes.

 

[The LED does not light up]

<Causes>

  1. Power to the V series is not supplied properly.
  2. The LED is faulty (normal screen display).
  3. MONITOUCH is faulty (screen not lit).

 

<Solutions>

  • Check that the supplied power voltage and current are normal. For DC models, replace the power supply.
    If multiple units share the same power supply, disconnect the other units.
  • Consider returning the unit for repairs.For information on repairs, contact your local sales representative.

 

[The LED flashes]

<Cause>

Advanced model
  1. Circuit board fault
  2. Power supply fault
Standard/Lite model
  1. Backlight fault
  2. Circuit board fault
  3. Power supply fault

 

<Solution>

  • Check that the supplied power voltage and current are normal.
    For DC models, replace the power supply.
    If multiple units share the same power supply, disconnect the other units.
  • Consider returning the unit for repairs.
    For information on repairs, contact your local sales representative.
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