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V10/V9 series Error HKFAQ000008

date: 2024/11/5

"Receive timeout"

This error may be displayed on the configuration software when data is transferred. When the V series does not respond within the set time, this error occurs.

 

[When "USB" is used]

<Causes>

The USB ladder transfer function is being used but the following action is not taken.

  1. The V series is not in Local mode.
  2. "LadderComOp" (Ladder Transfer Setting) is not offline.

 

<Solutions>

  1. Switch to Local mode. (Ladder communication is enabled on the RUN screen only.)
  2. Open "LadderComOp" (Ladder Transfer Setting), press [OFFLINE]. The screen changes as follows when [OFFLINE] is pressed.
    V9series|ReceiveTimeout

 

[When "Ethernet" is used]

<Causes>

  1. The LAN cable is not connected.
  2. The [LAN Setting] menu icon display in Local mode is as follows (link down):
    V9series|ReceiveTimeout
  3. The IP address set on the [Transfer] -> [Communication Setting] dialog is not consistent with the IP address of the V series.
  4. The PC and the V series are not on the same network.

 

<Solutions>

  1. Check if the LAN cable is connected to the LAN connector correctly.
  2. The [LAN Setting] menu icon display in Local mode needs to be as follows (link up):
    V9series|ReceiveTimeout
    • When a hub is used, check the LED that indicates the hub link condition. If not lit, check the cable, and insert it into another empty port on the hub.
    • Turn on the hub again.
    • Check for errors in setting, such as exchanged data between the subnet mask and default gateway of the V series.
  3. Check the IP address of the V series on the [System Information] menu in Local mode, and set it on the [Transfer] -> [Communication Setting] dialog.
    V9series|ReceiveTimeout
  4. Check a ping from the PC to the V series . Or, check a ping from the V series to the PC (click here for how to check).
    If not pinged, check the IP addresses of the PC and the V series.

 

Example: When checking or changing the IP address of the PCV9series|ReceiveTimeout

 

[When the transfer cable "V-CP" is used]

<Causes>

  1. The transfer cable "V-CP" is not connected correctly.
  2. The COM port number set on the [Transfer] -> [Communication Setting] dialog is not consistent with the COM port number of the PC.
  3. MJ1 is being used for another function; however, the V series is not in Local mode.
  4. The "Set Port" at "Transfer Port for Editor" displayed in Local mode is not "MJ1".

 

<Solutions>

  1. Check if the transfer cable "V-CP" is connected correctly to the MJ1 port of the V series.
     * MJ2 port cannot be used for transfer.
  2. Check the COM port number using your PC's Device Manager, and set this port number for [Communication Port] on the [Transfer] -> [Communication Setting] dialog.

    [COM port on the PC]
    Example: When USB-serial converter is used:
     

     

    [Communication Setting dialog]
    V9series|ReceiveTimeout


  3. When MJ1 is being used for another function as well, be sure to switch to Local mode before data transfer.
  4. When using the serial ladder transfer function, "---" is displayed for "Set Port" at "Transfer Port for Editor" in Local mode. Press on the "---" area for two or more seconds to change it to "MJ1" and then transfer again.
    V9series|ReceiveTimeout

     

    To keep the "Set Port" setting as "MJ1" in Local mode at all times, configure the screen data as shown below.

     

    Select [System Setting] -> [Hardware Setting] -> [Ladder Transfer] -> [Detail Settings] and check [Ladder Communication is not Used in Local Mode]
    V9series|ReceiveTimeout

 

 

 

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