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All FAQ "Error"

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V10/V9 series

Error

  • Screen Data Error "Error: 161 (SRAM:x)"
  • Setup Error
  • "The port cannot be opened."
  • "Insert Storage in V9"
    "Insert Storage in V10"
  • "Receive timeout"
  • Screen Program Error "Error : XX (XX : XXX)"
  • Communication Error "Simulator: Timeout", "Simulator: Link down"
  • Communication Error "Error code received"
  • "An error has occurred (123)"
  • A TCP connection cannot be established.
  • The error "It is beyond the limits of the data." occurs in the V-SFT error check during editing of a screen that connects to MICREX-SX.
  • I want to connect to MICREX-SX but "Communication Error: Error Code received " occurs.
  • "Screen No. Error"
  • I cannot set the IP address to setup VPN connection.
  • When the MICREX-SX PLC is connected via the SX bus, the V10/V9 series unit encounters a communication error ("Time-Out") at startup.
  • Screen Data Error "Error:46"
  • An error occurs in V-SFT when opening a screen program that connects to MICREX-SX
  • "Line length over"
  • "Editor is occupied by another port"
  • The PLC device memory address for a part is garbled as "??" or is "blank".
  • "Import file is not selected"
  • "It is not possible to open this file because there is a function that is not able to use."
  • "The size is too large to communicate."
  • "Battery changeover required"
  • Communication Error "Timeout"

Operation Troubles

  • Cannot make entries with a keypad.
  • When a screen with an overlap display is switched to another and is switched back, the overlap part disappears.
  • The V series does not switch from the RUN screen to Local mode.
  • Pressing the touch switch activates nothing or activates a position that deviates from the switch.
  • The lamp lights up even though the bit in the lamp device memory is not ON (OFF).
  • The time and date is not displayed correctly.
  • When executing file comparison, screen programs were mismatching though they supposed to be the same.
  • I do not want to show a status bar on the bottom right corner of V series screen.
  • Negative values or decimal fractions cannot be entered with a keypad.
  • I have a communication problem between the V10/V9 and Mitsubishi Q series CPU via Ethernet unit.
  • I have a communication problem between the V10/V9 and Mitsubishi QnU series CPU built-in Ethernet.
  • The V series does not recognize the storage device.
  • The data for a trend part ([Display Mode: Real Time Display]) differs from the latest data in the PLC.
  • The graph of a trend part (Display Mode: Real Time Display) is not displayed.
  • When downloading, the message "xxxxxx.exe isn’t commonly downloaded." is displayed and download fails.
  • The POWER LED does not light up or flashes.
  • Pressing the reset switch does not clear history data.
  • Alarms are not saved in the alarm history as specified for [Number of Data to Save] in the alarm server settings.
  • A screen in multiple languages is created; however, the displayed language cannot be switched.
  • Device address display is too long to see each address correctly while editing screens. Can I make the address display shorter?
  • Messages are not displayed in the alarm tracking display.
  • Characters are not displayed in character display parts as intended.
  • Pressing a switch does not activate anything.
  • Overlap editing is disabled.
  • Ladder transfer cannot be performed properly.
  • I want to show a multi-overlap using a button but the overlap does not appear.
  • I want to show a multi-overlap using PLC command but the overlap does not appear.
  • I want to show a multi-overlap using macro command but the overlap does not appear.

Questions about

  • I want to connect a camera and display video on MONITOUCH
  • How to display the PC screen on the V series
  • How to replace a discontinued the MONITOUCH unit
  • I want to import a image file to place it on a screen.
  • Can I reflect the settings in a screen program to change the local screen settings?
  • I want to output the results of error checking and device search to a file.
  • How to copy a V10/V9 screen program to older models
  • How to add data sheets to the same PDF file when outputting data sheets as PDF files
  • Can I register texts in advance and use them for switch/lamp/text on the screen?
  • How to paste an image of the created screen into another application like Microsoft Word / Excel
  • How to update the operating system for the V series unit
  • How to change the start-up screen (splash screen)
  • How to prohibit setting changes in Local mode
  • I want to capture video of the state before and after an error occurs using a camera and save the video to file.
  • How to switch between English and Japanese
  • How to clean and disinfect the touch panel surface
  • I want to replay a motion picture.
  • How to specify the number of the initial screen upon powering-on
  • How to change communication setting such as [Signal Level] and [Baud Rate]
  • How to change the setting for buzzer sound when a swich is pressed.
  • How to change setting for the backlight
  • How to make the screen dark when it is left untouched for a preset time
  • How to connect two temperature controllers/inverters from different manufacturers
  • How to check the operation of created screens without using the unit
  • Can I connect V10/V9 only with a temperature controller without connecting any PLC?
  • How to check the operation of screens without connecting to a PLC
  • I want to install a viewer software on a VNC client.
  • I want to disconnect my VNC client from the V10/V9.
  • What can I do with VPN function?
  • I want to extend the USB port to the front panel of the control box.
  • I want to download only the changes I made on my screen program to make the data transfer time time shorter.
  • How to read data from a storage device that is inserted in the V series
  • How to store screen data in a storage device
  • I want to check connection status of the VNC client on my V10/V9.
  • I want to check network connection of Ethernet.
  • I want to have scrolling alarm messages on my screen.
  • How to check the communication condition between the temperature controller and the V series
  • How to display screens in foreign languages
  • How to set (correct) the calendar
  • How to remove storage devices safely from the V10/V9 series unit
  • How to configure two-point pressing
  • How to change the volume setting of the buzzer sound when the switch is pressed.
  • How to sound a buzzer according to a command from the PLC (external)
  • How to display overlap parts from the PLC (external)
  • How to check the number of the screen currently displayed
  • How to change-over the screen according to a PLC (external) command
  • How to make a switch work only when the switch is held down
  • How to provide a numerical data entry feature using a keypad
  • How to search for device memory addresses specified for items used on the screen
  • How to save logging data even after turning off power to the V series
  • How to copy a screen from one file to another
  • How to read or write data between the temperature controller/inverter and the PLC device memory or internal device memory at regular intervals
  • How to limit the values that can be entered through the keypad
  • How to designate entry targets in which data can be entered
  • How to draw reference lines for a trend graph part
  • How to save logging data to a csv file
  • How to give headings to logging data output to CSV files
  • How to check whether or not a storage is recognized
  • Can I use VPN function for free?
  • I want to generate logging data in CSV at the determined time every day.
  • I want to create a flow chart screen but it is too large to fit in single screen.
  • Can I add transition effects to my screens or pop-up windows when they appear?
  • How to find or replace text used in screen data
  • How to change the design of a part placed on the screen
  • How to disable switches on the base screen and other overlap parts while an overlap part is displayed
  • How to hide overlap parts from the screen while editing the base screen
  • How to overlay one switch on another on the screen
  • How to assign a function to each function switch
  • How do I place a screen library on a screen?
  • I want to search where a screen library is used.
  • I want to change texts by the change in bit state.
  • I want to create a transparent button so that only texts on the button changes when its ON/OFF state changes.
  • I want to search where a macro block is used.
  • Can I make a backup of the local screen settings?
  • Can I make my macro commands more visible and easy to understand?
  • How to print screen images with device memory addresses displayed on switches, etc.
  • Can I output data sheet in softcopy?
  • How to adjust the brightness of the screen
  • Can I check where on the screen the multi-overlap I made is displayed on V-SFT?
  • Can I zoom in the screen image?
  • I want to use a tablet PC to monitor and operate V10/V9 screens.
  • How to display multiple lines on a trend part asynchronously
  • Can I browse PDF files on V10/V9?
  • How to indicate battery trouble of the V series on the PLC side
  • Can I display previous trends/alarms on the HMI?
  • I want to search where these buttons are used:
    - Screen Change-over buttons
    - Overlap Control buttons

Product Specifications

  • Which version of the screen configuration software is supported by each MONITOUCH model?
  • Operating system requirements and environment for configuration software "V-SFT-6"
  • Is the backlight replaceable?
  • How to replace a Fuji Electric UD series unit with a MONITOUCH
  • What are the types and sizes of protective sheet?
  • How far is it possible to communicate wirelessly?
  • Is there a model without function switches?
  • Can I purchase mounting fixtures?
  • Are there any products available for use in tropical wetlands?
  • What types of cables can be used for screen program transfer?
  • Are there any models without logos?
  • Which model comply with marine approvals?
  • How long will the backlight last?
  • What standards is V10/V9 series compliant with?
  • How do I install or update configuration software "V-SFT-6"?
  • I want to know the contents of V-SFT Ver. 6 update.
  • Which models are compliant with UL standards?
  • Which models are equipped with wireless LAN access point?
  • How long will the battery last?
  • Which models are compliant with NEMA standards?
  • What is the model name of a replacement battery?
  • Which type of Monitouch can I edit with V-SFT Ver. 6?

Available Devices

  • What SD cards and USB flash drives are compatible with the MONITOUCH?
  • What PLC models can be connected?
  • What temperature controller / inverter models can be connected?
  • What barcode readers were verified compatibility?
  • What printers were verified compatibility?

V8/TS2060 series

Error

  • "Editor is occupied by another port"
  • "The port cannot be opened."
  • "Receive timeout"
  • Ethernet Error:205
  • "Error:161 (24:x)"
  • "Insert Storage in TS"
    "Insert CF Card in xx" (xx:V8 or V7)
  • "Import file is not selected"
  • Ethernet Error:801
  • "System Error xx"
  • "Communication Error Received Code No. 05"
  • "Battery voltage drop", "Brownout of Battery", "Battery changeover required", "Battery not set"
  • "The size is too large to communicate."
  • "SIM Communication Error Simulator Not Connected",
    "Communication error Check I/F driver"
  • "Error : XX (XX : XXX)"
  • Communication error "Timeout"
  • "Screen No. Error"
  • "Touch Switch is Active"
  • "FONT DATA NOT SETTING"
  • Communication error "Error code received"
  • "The font file cannot be found."
  • "The check level is wrong."

Operation Troubles

  • The PLC memory address for a part is garbled as "??" or is "blank".
  • Messages are not displayed in the alarm tracking display.
  • Ladder transfer cannot be performed properly.
  • MONITOUCH does not recognize the storage dvice.
  • The screen is not switched according to the command from the PLC (external).
  • Communication between the PLC and the V/TS series is slow.
  • Pressing a switch does not activate anything.
  • Pressing the reset switch does not clear history data.
  • A screen in multiple languages is created; however, the displayed language does not change.
  • The Card Format switch (SRAM format) is not effective when pressed.
  • I cannot make entries with a keypad.
  • Characters are not displayed in character display parts as intended.
  • When a screen with an overlap display is switched to another and is switched back, the overlap part disappears.
  • Trend graphs cannot be displayed.
  • Graphics do not move on an animated screen (in graphic or graphic relay mode).
  • Overlap editing is disabled.
  • Negative values or decimal fractions cannot be entered with a keypad.
  • Previous numeric data or characters remain in a numerical data display or character display part.
  • The lamp lights up even though the bit in the lamp device memory is not ON.
  • Switches cannot be placed in arbitrary positions.
  • Transparency of a pattern is not effective on an animated screen.
  • The POWER LED does not light up or flashes.
  • Pressing the touch switch activates nothing or activates a position that deviates from the switch.
  • In the alarm tracking display, alarm data is not tracked for the specified number of times.
  • The time and date is not displayed correctly.
  • When a character entry switch is pressed, the switch name on it disappears.
  • The data displayed in a trend graph is different from the most recent data in the PLC.
  • Vertical lines are drawn in the trend sampling area but disappear.
  • MONITOUCH does not switch from the RUN screen to the Main Menu screen.
  • Communication between the temperature controller and the V series is slow (V7 series).

Questions about

  • How to assign a function to each function switch
  • How to check the number of the screen currently displayed
  • How to hide overlap parts from the screen while editing the base screen
  • How to give headings to CSV files output by sampling
  • How to disable switches on the base screen and other overlap parts while an overlap part is displayed
  • How to overlay one switch on another on the screen
  • How to display overlap parts from the PLC (external)
  • How to make the screen dark when it is left untouched for a preset time
  • How to read or write data between the PLC, temperature controller and inverter at regular intervals
  • How to display the PC screen on the V/TS series
  • How to indicate battery trouble of the V/TS series on the PLC side
  • How to check the operation of screens without connecting to a PLC
  • How to copy a TS/V8 screen program to V7 or earlier models
  • How to sound a continuous buzzer according to a command from the PLC (external)
  • How to save sampling data even after turning off the TS/V series
  • How to change the design of a part placed on the screen
  • How to store screen data on a storage device
  • How to save the sampling data to CSV files by date
  • How to save sampling data to a CSV file
  • How to draw reference lines in a trend graph or trend sampling part
  • How to set asynchronous display of multiple lines in a trend graph
  • How to limit the values that can be entered through the keypad
  • How to search for device memory addresses specified for items used on the screen
  • How to print screen images with device memory addresses displayed on switches, etc. placed on the screen
  • How to copy a screen from one file to another
  • How to adjust the brightness of the screen
  • How to display screens in foreign languages
  • How to shorten screen data transfer time (with screen data transfer cable: V-CP (serial connection))
  • How to connect two temperature controllers/inverters from different manufacturers
  • How to check the communication condition between the temperature controller and the V/TS
  • How to use a storage device with minimal concern for its life or other limitations
  • How to read data from a storage device that is inserted in the TSi/V series
  • How to check whether or not the storage device such as SD card or CF card is recognized
  • How to provide a numerical data entry feature using a keypad
  • How to make a switch work only when the switch is held down
  • How to designate entry targets in which data can be entered
  • How to find or replace text used in screen data
  • How to set (correct) the calendar
  • How to connect to a temperature controller / inverter without connecting to a PLC
  • How to paste the currently displayed screen image into another application like Microsoft Word
  • How to switch between languages without a storage device
  • How to replace a discontinued V/GD series unit with a V8/TS series unit

Product Specifications

  • Can I purchase mounting fixtures?
  • What are the differences between an analog switch and a matrix switch?
  • Is pressing two switches at the same time allowed?
  • How do I install or update configuration software "V-SFT-5"?
  • Operating system requirements and environment for configuration software "V-SFT-5"
  • Which type of Monitouch can I edit with V-SFT Ver. 5?
  • What are the types and sizes of protective sheet?
  • How long will the backlight last?
  • Is the backlight replaceable?

Available Devices

  • What PLC models can be connected?
  • What temperature controller / inverter models can be connected?
  • What barcode readers are available?
  • What printers are available?

TELLUS and V-Server

Operation Troubles

  • The screen of the monitored device does not shift even when I shift the screen in the TELLUS-Remote mode.
  • I cannot do the following in the TELLUS-Remote mode:
    WAV file replay
    JPEG file display
  • I click a button on the screen in the TELLUS-Remote mode, but the data is not written to the MONITOUCH or PLC.
  • <TELLUS-HMI> Connection with MITSUBISHI Q series via Ethernet unit cannot be established.
  • <V-Server> The monitored device comes to a STOP state on V-Server.
  • Though a monitored device is updated from V-Server, the version number the monitored device goes down.
  • I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
  • <TELLUS-HMI> Connection with YOKOGAWA FA-M3 via Ethernet is not established.
  • I cannot do the following in the TELLUS-HMI mode:
    WAV file replay
    JPEG file display
    Reading and writing a recipe file [RECxxxx.csv]
  • <TELLUS> Displayed characters are garbled or do not fit in the designated spaces.

Questions about

  • Can I upgrade my SOFT MONITOUCH TELLUS and V-Server?
  • How can I get SOFT MONITOUCH TELLUS and V-Server?
  • <TELLUS-Remote> Can I monitor the MONITOUCH installed in the distant area remotely?
  • <V-Server> Are there any rstrictions on monitoring multiple devices by V-Server?
  • <V-Server> Can I download a screen program from V-Server to the monitored device?
  • <TELLUS-Remote> Can I use the recipe mode in the TELLUS-Remote mode?
  • Trial runtime of the TELLUS-Remote mode remains zero. Can I reset the runtime count if I re-install TELLUS?
  • <TELLUS-Remote> Can I use Memory Manager feature with TELLUS remote screens?
  • <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
  • <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
  • <TELLUS-HMI> How can I start up TELLUS (HMI) together with the computer?
  • <TELLUS-HMI> I use storage or SRAM on the V series.
    How about in the TELLUS-HMI mode?
  • <TELLUS> Can I switch the language on the TELLUS runtime screen between Chinese and English?
  • <V-Server> How can I start up V-Server together with the computer?
  • <V-Server> Can I write to the same Excel file from several different loggings?
  • <V-Server> How can I start V-Server at the desired time?
  • <V-Server> Is the arithmetic function included as a condition for an event?
  • <V-Server> How can I execute an event when a bit is set (ON)?
  • <V-Server> How can I save one-day (24-hour continuous) sampling data in a file?
  • <V-Server> Can I show the values in the PLC or MONITOUCH in real time on Excel?
  • <V-Server> Can I transfer recipe data created on Excel to the PLC?
  • <V-Server> I want to migrate the project generated on my PC to another one.

Product Specifications

  • <TELLUS and V-Server> What is the operating environment for SOFT MONITOUCH TELLUS and V-Server?
  • <TELLUS and V-Server> What is a password?
  • <TELLUS and V-Server> What is a PCID?
  • <TELLUS and V-Server> What is a user ID?
  • <TELLUS and V-Server> How can I apply for software license?
  • <TELLUS and V-Server> What is "licencing"?
  • <V-Server> Can I specify multiple startup options?
  • <V-Server> What are the V-Server startup options?
  • <V-Server> Is the number of the logging to register limited on V-Server?
  • <V-Server> Is the number of tags to be registered limited?
  • <V-Server> How many monitored devices can be registered?

Back to FAQ top

FAQ by product

  • V10/V9 series

  • V8/TS2060 series

  • TELLUS and V-Server

Most searched FAQs

  • Communication error "Error code received"
  • I want to search where these buttons are used:
    - Screen Change-over buttons
    - Overlap Control buttons
  • Communication Error "Timeout"
  • "The port cannot be opened."
  • What PLC models can be connected?
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